Privacy Policy – Prestige Spin Casino
Your privacy and data protection are our priorities. This policy explains how we collect, use, and safeguard your personal information in compliance with UK and EU regulations.
Last Updated: March 15, 2026
Effective Date: March 15, 2026
This Privacy Policy applies to all users of Prestige Spin Casino services.
1. Introduction & Scope
Prestige Spin Casino ("we", "us", "our") is committed to protecting your personal data in accordance with the UK General Data Protection Regulation (UK GDPR), Data Protection Act 2018, and other applicable laws. This Privacy Policy outlines our practices regarding information collection, use, and disclosure when you use our services.
2. Information We Collect
We collect information that you provide directly to us and automatically through your use of our services.
2.1 Personal Information You Provide
- Identity Data: Full name, date of birth, gender
- Contact Data: Email address, phone number, postal address
- Financial Data: Payment method details, transaction history
- Verification Data: Copies of ID documents, proof of address
- Account Data: Username, password, security questions
- Communication Data: Correspondence with our support team
2.2 Automatically Collected Information
- Technical Data: IP address, browser type, device information
- Usage Data: Pages visited, time spent, click patterns
- Location Data: Country, region (derived from IP address)
- Game Data: Game history, bet amounts, win/loss records
3. How We Use Your Information
We process your personal data for specific, legitimate purposes as outlined below:
| Purpose of Processing | Legal Basis | Data Categories Used |
|---|---|---|
| Account registration and management | Contractual necessity | Identity, Contact, Account |
| Identity verification and fraud prevention | Legal obligation, Legitimate interests | Identity, Verification, Technical |
| Processing transactions and payments | Contractual necessity | Financial, Contact |
| Providing customer support | Contractual necessity, Legitimate interests | Contact, Communication |
| Responsible gambling monitoring | Legal obligation, Legitimate interests | Usage, Game, Financial |
| Service improvement and analytics | Legitimate interests | Technical, Usage |
| Marketing communications (with consent) | Consent | Contact, Usage |
4. Cookies & Tracking Technologies
We use cookies and similar technologies to enhance your experience, analyze usage, and personalize content.
Cookie Management
You can control cookie settings through your browser preferences. Most browsers allow you to block or delete cookies. However, disabling essential cookies may affect site functionality. Our cookie consent banner provides granular control over non-essential cookies.
5. Data Sharing & Third Parties
We may share your information with third parties only in the following circumstances:
5.1 Service Providers
- Payment processors for transaction handling
- Identity verification services for KYC checks
- Customer support platforms for assistance
- IT infrastructure providers for hosting and maintenance
5.2 Legal & Regulatory Requirements
We may disclose information when required by law, regulatory authorities (such as the UK Gambling Commission), or to protect our rights, property, or safety.
5.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.
5.4 International Transfers
Your data may be transferred to and processed in countries outside the UK/EEA. We ensure adequate safeguards are in place through Standard Contractual Clauses or other approved mechanisms.
6. Data Security & Protection
We implement robust security measures to protect your personal data:
- Encryption of sensitive data during transmission (TLS/SSL)
- Secure storage with access controls and monitoring
- Regular security assessments and penetration testing
- Employee training on data protection principles
- Incident response procedures for data breaches
7. Data Retention Periods
We retain your personal data only as long as necessary for the purposes outlined in this policy, or as required by legal obligations:
- Account data: 5 years after account closure (for regulatory compliance)
- Financial transactions: 7 years (for tax and legal purposes)
- Verification documents: 5 years after account closure
- Marketing consent: Until withdrawal of consent
- Support communications: 3 years from last interaction
After retention periods expire, data is securely deleted or anonymized.
8. Your Data Protection Rights
Under UK data protection laws, you have the following rights:
8.1 Right of Access
You can request a copy of your personal data we hold (Subject Access Request).
8.2 Right to Rectification
You can request correction of inaccurate or incomplete data.
8.3 Right to Erasure ("Right to be Forgotten")
You can request deletion of your personal data in certain circumstances.
8.4 Right to Restrict Processing
You can request limitation of how we use your data.
8.5 Right to Data Portability
You can request transfer of your data to another organization.
8.6 Right to Object
You can object to processing based on legitimate interests or for direct marketing.
8.7 Rights Related to Automated Decision-Making
You have rights concerning automated processing and profiling.
To exercise your rights: Contact our Data Protection Officer at dpo@prestige-spin.casino. We will respond within 30 days. Verification of identity is required for security.
9. Children's Privacy
Our services are strictly for individuals aged 18 and over. We do not knowingly collect personal data from children. If we become aware that we have collected personal data from a minor, we will take immediate steps to delete such information.
10. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The "Last Updated" date at the top indicates when revisions were made. Material changes will be communicated via email or prominent site notice.
11. Contact Information
If you have questions about this Privacy Policy or our data practices, contact us:
Data Protection Officer:
Email: dpo@prestige-spin.casino
Postal Address:
Data Protection Officer
Prestige Spin Casino
Suite 101, 123 Security Street
London, W1A 1AA
United Kingdom
UK Information Commissioner's Office (ICO):
If you have concerns about our data handling, you have the right to lodge a complaint with the ICO: ico.org.uk