Terms & Conditions

1. Acceptance of Terms

By accessing, registering, or using any services provided by Prestige Spin Casino ("the Casino", "we", "us", "our"), you confirm that you have read, understood, and agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, you must not use our services.

2. Eligibility Requirements

2.1 Age Requirement

You must be at least 18 years of age to register and use our services. We reserve the right to request proof of age and identity at any time.

2.2 Geographic Restrictions

Our services are available only to residents of jurisdictions where online gambling is legally permitted. Certain countries and regions are restricted from accessing our services.

2.3 Single Account Policy

Each user is permitted only one account. Multiple accounts may result in termination of all accounts and confiscation of funds.

2.4 Personal Use Only

Accounts are for personal, non-commercial use only. Professional gambling or any form of syndicate play is strictly prohibited.

3. Account Registration & Security

3.1 Registration Process

To create an account, you must provide accurate, complete, and current information including:

• Full legal name
• Date of birth
• Current residential address
• Valid email address
• Contact telephone number

3.2 Account Security

You are responsible for:

• Maintaining the confidentiality of your login credentials
• All activities that occur under your account
• Immediately notifying us of any unauthorized access
• Ensuring your account information remains accurate and up-to-date

3.3 Verification Procedures

We may require verification documents before processing withdrawals or at any time, including:

• Government-issued photo ID (passport, driver's license)
• Proof of address (utility bill, bank statement)
• Proof of payment method ownership
• Source of funds documentation if requested

4. Deposits & Withdrawals

4.1 Deposit Requirements

• Minimum deposit amounts vary by payment method
• Deposits must originate from payment methods registered in your name
• We do not accept cash deposits or third-party payments
• All deposits are subject to processing times based on your chosen method

4.2 Withdrawal Conditions

• Minimum withdrawal amounts apply
• Withdrawals can only be processed to payment methods used for deposits
• All withdrawals are subject to verification and security checks
• Processing times vary by method (1-5 business days)
• Maximum withdrawal limits may apply per transaction or time period

4.3 Payment Method Restrictions

We reserve the right to refuse or limit specific payment methods at our discretion. Certain payment providers may charge fees for transactions.

5. Bonuses & Promotions

5.1 General Bonus Terms

All bonuses and promotions are subject to specific terms and conditions including:

• Wagering requirements (typically 35x to 65x bonus amount)
• Maximum bet limits while wagering requirements are active
• Eligible games for wagering
• Time limits for completing wagering requirements
• Maximum win limits from bonus funds

5.2 Welcome Bonus Specifics

New players may be eligible for welcome bonuses subject to:

• One welcome bonus per household/IP address
• Minimum deposit requirements
• Separate wagering requirements for deposit and bonus amounts
• Game weighting percentages (slots typically 100%, table games lower)

5.3 Bonus Abuse

We strictly prohibit bonus abuse including but not limited to:

Any suspected bonus abuse may result in account termination, forfeiture of bonuses, and confiscation of winnings.

6. Gaming Rules & Fair Play

6.1 Game Outcomes

All games use certified Random Number Generators (RNGs) to ensure fair and random outcomes. Game rules are clearly displayed for each game.

6.2 Malfunctions & Errors

In the event of a software malfunction or communication error:

• All affected game rounds are void
• We reserve the right to cancel related bets
• We are not liable for any losses resulting from such errors
• Players must report any suspected errors immediately

6.3 Prohibited Activities

The following activities are strictly prohibited:

• Using VPNs or proxies to circumvent geographic restrictions
• Employing cheating devices or software
• Collusion with other players
• Money laundering or fraudulent activities
• Any form of market manipulation

7. Responsible Gaming

We are committed to promoting responsible gaming. Players have access to:

• Deposit limits (daily, weekly, monthly)
• Loss limits
• Wager limits
• Session time reminders
• Self-exclusion options (temporary or permanent)
• Reality checks during gameplay

7.1 Self-Exclusion

Players may self-exclude for minimum periods as defined by UK Gambling Commission requirements. During self-exclusion, accounts will be closed and no marketing communications will be sent.

7.2 Underage Gambling Prevention

We implement strict age verification procedures and actively work to prevent underage gambling.

8. Intellectual Property

All content on our website, including but not limited to:

• Text, graphics, logos, and images
• Software, including game software
• Database structures and content
• Brand names and trademarks

are the property of Prestige Spin Casino or our licensors and are protected by copyright and intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

9. Limitation of Liability

9.1 Service Availability

We strive to provide uninterrupted service but do not guarantee that our website will be available at all times. We are not liable for any losses resulting from service interruptions.

9.2 Maximum Liability

Our maximum liability to you in connection with these Terms & Conditions shall not exceed the total amount of deposits made by you in the six months preceding the event giving rise to the claim.

9.3 Exclusions

We are not liable for:

• Losses resulting from your failure to comply with these terms
• Consequential, indirect, or special damages
• Loss of profits, data, or business opportunities
• Acts or omissions of third-party service providers

10. Termination & Account Closure

10.1 By the Player

You may close your account at any time by contacting customer support. Any remaining balance will be paid out subject to verification and withdrawal procedures.

10.2 By the Casino

We reserve the right to suspend or terminate accounts if:

• You violate these Terms & Conditions
• We suspect fraudulent activity
• You provide false or misleading information
• Required by law or regulatory authorities
• For security or operational reasons

10.3 Effects of Termination

Upon termination:

• All outstanding bonuses are forfeited
• Access to your account is revoked
• Any legitimate funds will be returned subject to deductions for any amounts owed
• We may retain information as required by law

11. Complaints & Dispute Resolution

11.1 Internal Complaints Procedure

If you have a complaint, please contact our customer support team. We aim to respond within 48 hours and resolve complaints within 8 weeks.

11.2 Alternative Dispute Resolution

If we cannot resolve your complaint internally, you may refer it to:

• IBAS (Independent Betting Adjudication Service): A recognized alternative dispute resolution service for UK gambling disputes
• UK Gambling Commission: The regulatory body overseeing our operations

11.3 Governing Law & Jurisdiction

These Terms & Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

12. Amendments to Terms

We reserve the right to modify these Terms & Conditions at any time. Material changes will be communicated via email or website notice at least 30 days before taking effect. Your continued use of our services constitutes acceptance of revised terms.

13. Contact Information

For questions regarding these Terms & Conditions: